Privacy Policy

At The Soft Park, your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://thesoftpark.com (“Our Site”). By accessing or using Our Site, you agree to the terms of this Privacy Policy. If you disagree, please discontinue the use of Our Site immediately.

Definitions and Interpretation
 

In this Privacy Policy, the following terms have these meanings:

  • “Account”: An account necessary to access certain features or services on Our Site.

  • “Cookie”: A small file placed on your device to enhance your user experience. Details are provided in the Cookie Policy section.

  • “Our Site”: This website, https://thesoftpark.com.

  • “We/Us/Our”: Refers to The Soft Park team responsible for operating this website.

Who We Are
 

Our Site, https://thesoftpark.com, is managed and operated by The Soft Park team. For questions about this Privacy Policy, you may contact us using the following details:

What This Policy Covers
 

This Privacy Policy applies only to your use of Our Site. It does not extend to external websites linked to Our Site. We recommend that you review the privacy policies of third-party sites you visit.

What Data Do We Collect?

We may collect the following information:

  • Personal Information: Name, email address, phone number, and any information you provide directly.

  • Demographic Information: Preferences, interests, and geographic location.

  • Technical Data: IP address, browser type, and operating system.

  • Account Details: Username, password, and usage history.

  • Financial Information: Payment details (when applicable).

How Do We Use Your Data?
 

We use your data for the following purposes:

  • To provide and manage access to Our Site.

  • To respond to inquiries and provide customer support.

  • To personalize and enhance your experience.

  • To send updates, newsletters, and promotional content (with your consent).

  • To analyze website traffic and usage trends.

  • To comply with legal obligations and ensure the security of Our Site.

How and Where Do We Store Your Data?

Your data is stored securely and only for as long as necessary to fulfill the purposes outlined in this policy. Data may be processed and stored outside the European Economic Area (EEA), and we implement safeguards such as encryption and data transfer agreements to ensure its protection.

Do We Share Your Data?

We may share your data with:

  • Third-party service providers who assist in delivering our services (e.g., payment processors and analytics providers).

  • Legal authorities, if required by law or to protect Our Site and users.

We ensure that any third parties we work with adhere to strict data privacy standards.

Your Rights Under GDPR

As a user, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Correct any inaccuracies in your data.

  • Deletion: Request the removal of your data.

  • Restriction: Limit the processing of your data.

  • Objection: Object to specific types of data processing.

  • Data Portability: Request your data in a portable format.

  • Withdraw Consent: Revoke your consent at any time.

To exercise your rights, email us at support@thesoftpark.com.

Cookies

Our Site uses Cookies to improve user experience and gather analytics. You can manage your Cookie preferences through your browser settings. For detailed information, refer to our Cookie Policy.

Data Security

We implement robust measures to safeguard your personal data. While we strive for maximum security, no method of online transmission is completely secure. We recommend taking precautions when sharing sensitive information online.

Automated Decision-Making

Where we use automated decision-making processes, we:

  • Ensure transparency by providing information on how these processes work.

  • Minimize risks and ensure fairness in outcomes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations or Our Site’s operations. Updated versions will be posted on Our Site, and your continued use indicates acceptance of these changes.

Contact Us

For questions, concerns, or to exercise your rights under this policy, please email us at support@thesoftpark.com.